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Leverage ITSM Automation to Improve Employee Efficiency

Enhance the efficacy of your organizational processes with Witter’s dynamic AI agents that possess the unique capability of self-healing and auto-remediation besides resolving all your IT tickets in just a few magic seconds.

Automate your business on WhatsApp with Witter

50000

FTE working hours saved

35%

Op-ex savings

70%

Reduction in resolution times

$150M

Yearly spending saved

AI workers that put your data to work for you

Our NLP engine is domain trained for IT excellence and contextual understanding besides housing a unified search engine with self-indexing ability.

UI-based process automation tool to build workflows with ease, enabling seamless fulfillment.

Our protocol based incident management escalates, mitigates and eradicates all security incidents & provides a post mortem report besides being able to self-heal.

Chatbots that learn from every engagement to self-heal, over time

Get real-time insights into agent availability, MTTR, query volumes, bot accuracy, self-service adoption, employee satisfaction rates, and more.

Auto-classification of tickets, smooth live agent hand offs and auto-suggestions based on knowledge base data help reduce ticket pile-ups and increase FCR rates.

Smart ticketing + automation for instant resolutions to most L0, L1 tasks.

Now resolve IT issues before they can occur

With the help of our dynamic AI agents, your employees can dramatically improve their performance by focusing on work that matters, giving your organisation the qualitative boost and exponential growth it needs. Learn how our dynamic AI agents can help with IT service management.

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