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Travel & Hospitality

AI-powered chatbots provide an easy and cost-effective alternative to the more expensive and complicated branch of customer support. The travel and hospitality sector is ripe for chatbot-based customer service. Be it tourism, travel, or hospitality, chatbots offer a better and easier way to interact with customers.

ROI From Witter Travel And Tourism Chatbots

70%

Increase in customer query resolution

65%

Increase in direct bookings

50%

Reduction in support agent costs

Automate Bookings

  • Flight and hotel room availability information’s
  • Automate price and service comparisons
  • Save time for guests and your staff

Collect Feedback & Ratings

  • Automatically Identify delighted customers
  • Ask for reviews and ratings in a friendly way
  • Increase brand reputation online
  • Enhance word-of-mouth

Personalize Interactions

  • Send pre-arrival messages
  • Send in-flight/in-hotel messages
  • Send post-flight/post-stay messages
  • Build long-term relationships with customers

Easiest Way To Collaborate With Travel Agents World-over

Collaborate with team members from anywhere, assign, @mention and label contacts. Agents can take ownership and view customer history to provide personalized customer relationships.

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