AI-powered chatbots provide an easy and cost-effective alternative to the more expensive and complicated branch of customer support. The travel and hospitality sector is ripe for chatbot-based customer service. Be it tourism, travel, or hospitality, chatbots offer a better and easier way to interact with customers.
Increase in customer query resolution
Increase in direct bookings
Reduction in support agent costs
Collaborate with team members from anywhere, assign, @mention and label contacts. Agents can take ownership and view customer history to provide personalized customer relationships.